Our technical support is the cornerstone of our know-how.

We carry out mechanical and electronic repairs in-house.

  • Responsiveness – We respond quickly, identifying the issue from the very first contact. Our team is ready to intervene remotely or directly on-site, ensuring minimal response times.

  • Precision – We don’t just fix the fault—we thoroughly analyze the issue to prevent future downtime. With over 30 years of experience in CNC machining centers, we understand every detail of the machine.

  • Reliability – Our sole objective is to minimize machine downtime and ensure production continuity.

A key added value of our service is our ability to carry out both electronic and mechanical repairs in-house, thanks to our two specialized workshops. This allows us to avoid waiting times from external suppliers, enabling us to quickly handle components such as CNC systems, inverters, or electrospindles and perform express repairs—often within the same day.

From the very first phone call or email, we assess whether the issue can be resolved through remote support or if an on-site intervention is required. Even before departing, we analyze the situation, define the most effective intervention strategy, and, when necessary, draw from our spare parts warehouse to ensure we bring everything needed for the repair.

Think the problem is too complex? At DierreElettronica, we have the solution.
Choosing DierreElettronica means choosing expertise, responsiveness, and a technical support service that meets your highest expectations.

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